Privacy & Cookies

Privacy Policy

Granny Gets a Grip is committed to maintaining the privacy of its website visitors and customers. There are three areas of the website that allow you to submit personal data: during the checkout process, on our contact form, and when you join our mailing list.When you send us a message via the contact form, you’ll provide a name and email address to support that communication. This data will never be shared with any third parties.

During the checkout process, we will collect your name, address and payment details in order to fulfil your purchase. We also offer you the chance to sign on to a mailing list. In this case, your name and email address is added to a secure mailing list stored by Mailchimp, an email marketing platform. Their full privacy policy is available to read here. Card payment details are sent via a secure, PCI compliant payment gateway, and Granny Gets a Grip does not store this data. We won’t share customer data with any third party marketers.

Data is stored for legitimate reasons: to respond to direct messages sent to us, and to process and fulfil orders and refunds. Your data is only kept on file for as long as necessary to ensure we can provide good customer service, and to maintain our records for accounting purposes.

At any time you can request to view, amend or erase our records of your personal data by emailing info@grannygetsagrip.com

Cookie Policy

Cookies are tiny text files stored on your computer when you visit certain web pages. At grannygetsagrip.com we use cookies to keep track of what you have in your shopping bag, and to remember you if you log in during the checkout process. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.